Alchemy Avenue is an AI-driven growth and lifecycle marketing agency. We implement Customer.io for B2C companies and build the lifecycle journeys that run on it: onboarding, activation, retention, and reactivation of dormant users.
Each journey runs on the channels your users already use: email, push, in-app, SMS, and WhatsApp.
We implement Customer.io and build journeys for each stage your users move through. Typical work includes:
Built Around User Psychology.
Attention spans are short, so every message is concise and moves the person one step forward.
Start With the Users You Already Have.
Most of a B2C company’s growth is already in its own systems: users acquired but not yet activated, converted, or retained.
Tracking That Reaches Your Ad Platforms.
We also set up server-side tracking with the Google Ads Conversion API and Meta Conversions API, so key conversions reach Google and Meta without depending on the browser alone. See server-side tracking and attribution.
B2C Companies Only.
We work only with B2C companies: mobile apps and games, healthtech companies, e-commerce brands, retail forex and CFD brokers, and prop-trading firms. Our clients are worldwide.
FAQ
Plain answers on what we build in Customer.io, who it is for, and how to start.
We implement Customer.io and build the lifecycle journeys that run on it: onboarding and activation journeys, behavior-triggered retention, reactivation of dormant users, and KYC completion sequences. Messages can go out by email, push, in-app, SMS, and WhatsApp, depending on the channels your account has connected. Each journey is built around user psychology, so every message is concise and moves the person one step forward.
B2C companies only. We work with mobile apps and games, healthtech companies, e-commerce brands, retail forex and CFD brokers, and prop-trading firms. We are a distributed team across Europe, and our clients are worldwide.
Customer.io sends the lifecycle messages, while your ad platforms still need to know which users converted. As part of our analytics and server-side attribution work, we set up server-side tracking with the Google Ads Conversion API and Meta Conversions API, so key conversions reach Google and Meta without depending on the browser alone. See our Web & Analytics Solutions page.
Yes. Besides Customer.io, we implement Solitics and Optimove. The approach is the same on each platform: journeys built around user psychology, with concise messages that move each person one step forward. If your team runs Solitics, see our Solitics CRM automation page.
Send us a short brief through our contact page with your company, your Customer.io setup, and where users drop off today. We’ll get back to you and shape a plan around your business. From there, we can take on the implementation, the journey builds, and the server-side tracking that sends key conversions to Google and Meta.
Not sure where users drop off in your Customer.io journeys? Contact us and tell us what you send today.
Send us a short brief with your company, your Customer.io setup, and where users drop off today, and we’ll get back to you with how we would approach it.
Related: Solitics CRM automation, Strategic Marketing & Automation, Web & Analytics Solutions, Mobile App Marketing, Growth Marketing Services, Industries we serve, About Alchemy Avenue.
Alchemy Avenue is a marketing agency, not a broker, and does not provide investment advice.
