FAQ
Plain answers on what we build in Solitics, who it is for, and how to start.
We implement Solitics and build the journeys that run on it: onboarding and activation, KYC completion sequences, behavior-triggered retention, and reactivation of dormant users. For brokers and prop-trading firms, we also build gamified onboarding, raffles, and trading tournaments, and analyze promotions. Messages can go out by email, push, in-app, SMS, and WhatsApp, depending on the channels connected to your account.
Because most of a broker’s growth is already in its own systems: users acquired but not yet activated, funded, or retained. Solitics journeys reach those users at each stage. Our work is built around user and trader psychology. Attention spans are short, so every message is concise and moves the person one step forward.
We work only with B2C companies: retail forex and CFD brokers, prop-trading firms, healthtech companies, gaming companies, mobile apps, and e-commerce brands. We are a distributed team across Europe, and our clients are worldwide.
Solitics runs the lifecycle journeys, while your ad platforms still need to see which users registered and deposited. As part of our analytics and server-side attribution work, we set up server-side tracking with the Google Ads Conversion API and Meta Conversions API, so key conversions reach Google and Meta without depending on the browser alone. See our Web & Analytics Solutions page.
Yes. Besides Solitics, we implement Customer.io and Optimove. The approach is the same on each platform: journeys built around user and trader psychology, with concise messages that move each person one step forward. If your team runs Customer.io, see our Customer.io implementation page.
Send us a short brief through our contact page with your company, your Solitics setup, and where users stall today, for example between registration and KYC or between KYC and first deposit. We’ll get back to you and shape a plan around your business, from the journey builds to the server-side tracking that sends key conversions to Google and Meta.
Not sure where users stall between registration and first deposit? Contact us and tell us what your Solitics journeys send today.